{"id":2887,"date":"2018-04-14T13:22:38","date_gmt":"2018-04-14T13:22:38","guid":{"rendered":"http:\/\/www.deloviautomobila.rs\/auto-delovi\/?page_id=2887"},"modified":"2023-05-21T09:19:51","modified_gmt":"2023-05-21T09:19:51","slug":"garancija-i-povracaj-robe","status":"publish","type":"page","link":"https:\/\/www.deloviautomobila.rs\/auto-delovi\/garancija-i-povracaj-robe\/","title":{"rendered":"Garancija i povra\u0107aj robe"},"content":{"rendered":"<a class=\"synved-social-button synved-social-button-share synved-social-size-32 synved-social-resolution-single synved-social-provider-facebook nolightbox\" data-provider=\"facebook\" target=\"_blank\" rel=\"nofollow\" title=\"Share on Facebook\" 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data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Garancija\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/www.deloviautomobila.rs\/auto-delovi\/wp-content\/uploads\/2018\/04\/Garancija.png?fit=293%2C300&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/www.deloviautomobila.rs\/auto-delovi\/wp-content\/uploads\/2018\/04\/Garancija.png?fit=350%2C358&amp;ssl=1\" class=\"wp-image-2903 size-full\" title=\"Garancija\" src=\"https:\/\/i0.wp.com\/www.deloviautomobila.rs\/auto-delovi\/wp-content\/uploads\/2018\/04\/Garancija.png?resize=350%2C358&#038;ssl=1\" alt=\"garancija\" width=\"350\" height=\"358\" srcset=\"https:\/\/i0.wp.com\/www.deloviautomobila.rs\/auto-delovi\/wp-content\/uploads\/2018\/04\/Garancija.png?w=350&amp;ssl=1 350w, https:\/\/i0.wp.com\/www.deloviautomobila.rs\/auto-delovi\/wp-content\/uploads\/2018\/04\/Garancija.png?resize=293%2C300&amp;ssl=1 293w, https:\/\/i0.wp.com\/www.deloviautomobila.rs\/auto-delovi\/wp-content\/uploads\/2018\/04\/Garancija.png?resize=156%2C160&amp;ssl=1 156w, https:\/\/i0.wp.com\/www.deloviautomobila.rs\/auto-delovi\/wp-content\/uploads\/2018\/04\/Garancija.png?resize=230%2C235&amp;ssl=1 230w\" sizes=\"auto, (max-width: 350px) 85vw, 350px\" \/><figcaption id=\"caption-attachment-2903\" class=\"wp-caption-text\"><span style=\"color: #ffffff;\">garancija 100%<\/span><\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p>GARANCIJA JE OSNOVNI USOV ZA KOREKTNO I PO\u0160TENO POSLOVANJE. Kupac mo\u017ee da zatra\u017ei od nas da se kupljena roba vrati iz vi\u0161e razli\u010ditih razloga. Zakon krajnjem potro\u0161a\u010du to omogu\u0107ava u odre\u0111enom roku. Po\u0161to utvrdimo da je roba vra\u0107ena u stanju u kakvom je predata kupcu (neo\u0161te\u0107ena i ispravna roba i ambala\u017ea), vr\u0161i se povra\u0107aj novca kupcu ili zamena uz doplatu za drugi artikal.<\/p>\n<h4>Garancija je va\u017ee\u0107a i kupac robu mo\u017ee da vrati samo u slede\u0107im slu\u010dajevima:<\/h4>\n<ul>\n<li>Kada je roba ne ispravna a to utvrdjuje specijalna komisija dobavljaca u trajanju od 14 dana i obavezno napisan RAZLOG VRA\u0106ANJA, kao i\u00a0 konstatacija ovla\u0161\u0107enog auto servisa koji je izvr\u0161io ugradnju dela koju overava svojim pe\u010datom i podacima istog.<\/li>\n<\/ul>\n<ol>\n<li>Krajnji kupac zakonski je mo\u017ee vratiti u roku od 7 dana od dana preuzimanja, osim u slu\u010daju poru\u010divanja putem WEB-a tj. slanjem robe kurirskom slu\u017ebom gde je rok za povra\u0107aj 14 dana od prijema robe. U oba slu\u010daja obra\u010dunavaju se i radni i neradni dani.<\/li>\n<li>Ukoliko je na\u0161om gre\u0161kom fakturisana roba koju kupac nije poru\u010dio, rok za zapo\u010dinjanje procedure povra\u0107aja robe je 24h od trenutka prijema robe.<\/li>\n<\/ol>\n<p>Garancija dozvoljava da u ovom roku kupac to mo\u017ee uraditi bez ikakvog pismenog obja\u0161njenja i tra\u017eiti zamenu za drugi artikal, uz doplatu, ili da zahteva povra\u0107aj novca. Zato je najbolje za kupca da robu proveri prilikom kupovine i porud\u017ebine ili po prijemu od kurira.<\/p>\n<p>Kada kupac vra\u0107a artikal u \u0161op u kome je li\u010dno preuzeo\u00a0 robu, on tada donosi ili \u0161alje putem kurirske sluzbe u svom trosku i istu prima u svom trosku kada komisija utvrdi ispravnost ili ne ispavnost iste.. Maloprodaja utvr\u0111uje ispunjavajne uslova za to (provera ispravnost artikla, ambala\u017ee i roka od 7 dana) i vr\u0161i nalog za ispravku, ukoliko je u zakonskom roku (uzev\u0161i u obzir i radne i neradne dane). Ukoliko radnik u maloprodaji nije kvalifikovan da utvrdi ispravnost, primljeni artikal se \u0161alje u servis.<\/p>\n<p>Ukoliko kupac vra\u0107a artikal koji je dobio putem kurirske slu\u017ebe, zakonski rok za ovo u odnosu na datum porudzbenice koji stikliranjem potvrdjuje verodostojnost podataka koje je poslao za deo koji mu je potreban (marka,tip godina prozvodnje,zapremina motorai snaga motora kao i deo koji je potreban) je 14 dana. U tom roku kupac se upu\u0107uje na slanje kupljenog artikla u na\u0161 servis. Kupac \u0107e na ovu adresu poslati:<\/p>\n<ul>\n<li>Artikal koji vra\u0107a i garantni list &#8211; garancija (ukoliko ga je dobio)<\/li>\n<li>Zapisnik auto servisa koji je ugradio deo (podaci servisa,stru\u010dno mi\u0161ljenje istog, sve overeno)<\/li>\n<li>Razlog vra\u0107anja napisan na papiru (predomislio se, ne odgovara, neispravno primljeno&#8230;)<\/li>\n<\/ul>\n<p>Po prijemu ovako poslate robe na\u0161a slu\u017eba \u0107e utvrditi stanje i ispravnost artikla i obavestiti nas da mo\u017eemo razdu\u017eiti kupca ili poslati neku zamenu.<\/p>\n<p><a href=\"http:\/\/www.zapotrosace.rs\/CMS\/download\/zakon-o-zastitti-prava-potrosaca-republika-srbija_cir.pdf\">Zakon o za\u0161titi potro\u0161a\u010da<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; GARANCIJA JE OSNOVNI USOV ZA KOREKTNO I PO\u0160TENO POSLOVANJE. Kupac mo\u017ee da zatra\u017ei od nas da se kupljena roba vrati iz vi\u0161e razli\u010ditih razloga. Zakon krajnjem potro\u0161a\u010du to omogu\u0107ava u odre\u0111enom roku. Po\u0161to utvrdimo da je roba vra\u0107ena u stanju u kakvom je predata kupcu (neo\u0161te\u0107ena i ispravna roba i ambala\u017ea), vr\u0161i se povra\u0107aj &hellip; <a href=\"https:\/\/www.deloviautomobila.rs\/auto-delovi\/garancija-i-povracaj-robe\/\" class=\"more-link\">\u041d\u0430\u0441\u0442\u0430\u0432\u0438 \u0441\u0430 \u0447\u0438\u0442\u0430\u045a\u0435\u043c<span class=\"screen-reader-text\"> &#8220;Garancija i povra\u0107aj robe&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":2903,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-2887","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Garancija i povra\u0107aj robe - Popravka automobila<\/title>\n<meta name=\"description\" content=\"GARANCIJA JE OSNOVNI USOV ZA KOREKTNO I PO\u0160TENO POSLOVANJE. 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